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Case Study

RPA: Automation of Aging Report Generation

Client – Leading Supermarket chain in UAE

The Process

The process entails generation of aging reports at 55+ stores in Dubai and Abu Dhabi.

The Challenge

  • The process was time consuming and repetitive.
  • The process needed to be performed daily and sent to the head office, the absence of which, would impact key decision-making processes.
  • Errors at any stage of the process would require the entire report to be reworked.

The Solution

  • The process was automated end-to-end leveraging the RPA tool.
  • The bot manipulates and validates data and generates reconciliation reports.
  • The reports are sent by the bot via an email to the management for review.

The Benefits

  • 100% effort automated and Quality improvement to 100% accuracy.
  • Improved SLAs on report submission as Processing time is reduced by 95%.
  • Higher standardization of process.
  • Re Deployment of 0.5 FTE to other Value-added services.

Automation platform

Automation Anywhere v11.5

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