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Corporate Office
Intranet Portal

Services Delivered

UI/UX Design Web App Development Data & Analytics

Client Profile

A leading healthcare provider operating corporate offices and multiple medical facilities across the region. To improve internal communication, collaboration, and employee engagement, client aimed to develop a modern intranet portal for its corporate staff.

The portal serves as a centralized digital workspace where employees can access announcements, documents, policies, internal news, benefits information, and collaborative tools, enhancing efficiency and fostering a connected work culture.

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Business Problem

Business Problem

Before the intranet redesign, client faced several internal communication and workflow challenges:

  • Fragmented Access to Information: Employees had to navigate multiple platforms to access policies, forms, and corporate resources.
  • Poor Visibility of News & Updates: Important announcements, events, and organizational news were not consistently communicated.
  • Low Engagement with Internal Resources: Limited interactivity and outdated designs reduced usage of employee portals.
  • Inefficient Document Management: Policies, forms, and procedures were scattered, leading to delays and confusion.
  • Inconsistent Branding & Experience: Existing interfaces lacked visual consistency, affecting trust and clarity.

Our Scope

We were engaged to design and develop a comprehensive intranet portal that:

  • Centralizes access to announcements, documents, policies, and forms
  • Provides quick access to critical links like Clinical Research, Care View, Organizational Chart, and Employee Wellness programs
  • Highlights news, events, and gallery updates to foster engagement Improves discoverability of employee benefits and internal classifieds
  • Ensures a responsive and intuitive experience across desktop and mobile devices
  • Supports an organized, visually consistent, and branded UI aligned with client standards

Scope Included:

  • UX research and stakeholder interviews (HR, employees, and IT teams)
  • User persona creation and journey mapping
  • Information architecture design for content, links, and resources
  • Wireframing and interaction design
  • UI design system creation for reusable components
  • Prototyping and usability validation
  • Responsive design for desktop and mobile devices
  • Handoff and design support for development
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Solution

  • Centralized Navigation & Quick Access
  • Designed a clean, role-based dashboard with Quick Links for essential tools like Clinical Research, Care View, Connect SSO, Organizational
  • Chart, and Wellness programs
  • Simplified access to forms, policies, documents, and internal procedures.
  • Announcements & News
  • Integrated an announcements section and latest news feed for timely communication.
  • Added notification banners for critical updates and deadlines.
  • Interactive Features
  • Event Photo Gallery: Allows employees to view and share event moments, fostering community engagement.
  • Classifieds Section: Facilitates internal buying/selling and communication among staff.
  • Calendar Integration: Displays upcoming events, training sessions, and organizational milestones.
  • Employee-Centric Design
  • Highlighted employee benefits and wellness programs for easy visibility.
  • Used intuitive card layouts and visual hierarchy for better scalability.
  • Ensured responsive layouts for desktop and mobile usage.
  • Visual & Brand Consistency
  • Developed modular UI components (cards, buttons, notification banners, tables) for a consistent and maintainable design.
  • Ensured alignment with client’s corporate branding, colors, and typography.

Business Benefits to Client

  • Centralized Resource Access
  • Employees can now easily locate policies, forms, announcements, and quick links.
  • Enhanced Engagement
  • Interactive features like events gallery, classifieds, and news increased portal usage.
  • Operational Efficiency
  • Reduced support queries related to document access and internal procedures.
  • Responsive Experience
  • Seamless access across devices improved adoption and convenience.
  • Brand Alignment
  • Modern UI reinforced client’s professional image and internal communication standards.

Key Challenges in the Project and
How We Addressed Them

Challenge
Our Approach

Dispersed Information & Resources

Centralized content through structured information architecture, unified dashboards, quick-access links, and role-based content visibility.

Low Engagement with Internal Tools

Introduced interactive modules such as event galleries, internal classifieds, announcements, and dynamic news feeds to increase employee participation.

Complex Document Management

Organized policies, forms, and internal documents into clearly categorized, searchable repositories for faster retrieval and reduced dependency on email requests.

Diverse Employee Roles

Designed persona-driven workflows for HR teams, management, and general staff to ensure relevant content, permissions, and task visibility for each group.

Mobile & Desktop Experience

Built responsive layouts with optimized touch interactions and adaptive UI patterns to ensure seamless cross-device usability.

Consistent Branding & UI Governance

Developed modular UI components with standardized typography, color systems, and spacing rules to maintain a cohesive and scalable design language.

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